statement of values

We give our clients what they need in a way that is honest, fun, and direct.  And that’s what makes Sticks Like Shit a little different from the rest.

1. Put Customers First, Always

We’re not here to make a quick buck and run. We’re here to give clients exactly what they need, no fluff, no hidden fees. Every move we make is about making our customers’ lives easier, their websites better, and their experience with us as smooth as it gets. If they win, we win.

2. Quality That Actually Sticks

Slapdash isn’t our style. If we’re putting our name on it, it’s going to stick around for the long haul. We believe in top-notch quality, so we double-check, triple-check, and obsess over details to make sure our work speaks for itself. Cheap fixes are fine, but not when you’re building a reputation.

3. Be Transparent (We Don’t Hide Behind Fine Print)

We’re all about keeping things clear and cutting through the corporate jargon. Our terms, our pricing, our service, if we say it, we mean it. Clients deserve the truth, so they’re getting it, straight up, every time.

4. Adapt, Improve, Repeat

The web world moves fast, and so do we. We’re always tweaking, updating, and evolving because staying still isn’t an option. Our clients deserve the best, and that means we’re always on the lookout for new ways to make things faster, smoother, and just better all around.

5. Own Up When We Mess Up

No one’s perfect, but we believe in taking ownership. If we drop the ball, we won’t sweep it under the rug. We’ll pick it up, sort it out, and make sure it doesn’t happen again. Integrity is about showing up and handling whatever comes our way, even the messy bits.

6. No-Surprise Pricing

Our pricing is exactly what it looks like. We don’t sneak in costs halfway through or tack on surprise fees. What you see is what you get, and what you get is worth every penny. Fair pricing, fair service, end of story.

7. Make it Fun (Or at Least Not Boring)

Web design doesn’t have to be stiff or soulless. We keep things light, we throw in some humour, and we make sure our clients don’t feel like they’re sitting through a boring board meeting every time we chat. We believe that a bit of personality goes a long way in a world full of cookie-cutter agencies.

8. All-In-One,  All Done for You

We know clients don’t want to juggle five different companies to keep a website running. So we cover it all, from hosting to maintenance.  One team, one point of contact, everything handled.  Clients get their time back, and we get to make life simpler for them. Win-win.

9. Empower,  Don’t Overpower

We’re here to guide, not boss people around.  Clients get the info, the resources, and the choices they need to feel empowered and in control.  We’re partners, not overlords.

10. Get Results,  No Filler

Busy work and fluff aren’t our thing.  We’re here for results.  We stick to what works, cut out what doesn’t, and make sure every effort counts.  If it doesn’t make a difference to the client, we’re not wasting time on it.